Our tried-and-tested 3 stage process


Product and Pricing

1. Product & Pricing

Together we examine your importing/financial needs and work out how we can help you to improve your products and increase profit by helping your business smoothly import to the UK.

Product and Pricing

This is where we work closely with the client to establish a learning practice, enabling us to find the best supplier suited to them this grants our clients with the very best product. Our UK import process usually takes a few weeks, and is completed at no cost to our client. Upon completion, clients receive detailed reports (including pricing) and, when approved, pre-production samples are delivered to the client for sign off. At the start of the UK import process we create an account on our online management software so our clients can sign in remotely from anywhere to read comments, make comments, and download documents. This management tool allows our client to track the entire process from start to finish giving entire project visibility continuously.


2. Import Production

We use our international network to find the best manufacturer and source samples for your approval before moving forward. This way you can be sure as to what you're purchasing.


In the next step of our import procedure, our detailed purchase order has been signed, and we transfer a deposit from our client to the supplier for production to commence. During this stage the client is kept informed of progress constantly, by phone and our online management software. Inspections take place, and post-production samples are sent to our clients for approval. Once approved, we hand over the logistics to our sister shipment company who will communicate directly with our clients, online or by phone, to arrange delivery.


3. Delivery

We handle everything, the shipping, import fees and all the paperwork. We'll even be there with you in person when the first shipment comes in.


Two to three weeks will pass while the goods complete their sea voyage. During this time we will ensure the correct documents are in place, ready for HMRC approval. This avoids any unexpected import issues that could arise once your imported goods arrive in the UK. On arrival we clear goods through customs, pay the correct charges and arrange the actual delivery with our client. During this last stage, dedicated client managers are present with the client when their container is delivered, ready to quickly resolve any rare but potential problems at the end of the import process. This is our way of demonstrating our post-sale support, and investing in what we hope will be a long term, profitable importing relationship.


Find out how we can help you.

Get in touch with us
Or give us a call +44 (0) 20 3657 2575